Tractec Tt100 Air-Electric Twin Motor Auto Competitive Winch

Customization: Available
After-sales Service: 3 Months
Warranty: 1year

Product Description

Basic Information

Model NO.
TT100
Type
Electric Winch
Brand
Tractec
Origin
China
HS Code
8425319000
Capacity
3000/Year

Packaging & Delivery

Package Size
61.00cm * 41.00cm * 54.00cm
Gross Weight
72.000kg
Lead Time
7 days (1 - 5 Pieces); Negotiable (> 5 Pieces)

Product Description

Tractec Tt100 Air-Electric Twin Motor Auto Competitive Winch

All competition products are manually assembled by a mechanic and tested on a DYNO machine or other required testing machine before shipment. We provide a 3-month replacement guarantee if the issue is caused by assembly problems.

Warranty Policy:
If you believe you have a warranty claim, please contact us via email. We will respond within 1-3 business days. If the issue is covered under warranty, the part will be sent at no cost, though shipping charges and taxes remain the customer's responsibility.

Your warranty does not cover:

  • Crash damage or component failure resulting from crashes.
  • Lack of maintenance, improper use, or abuse.
  • Normal wear and tear (drivetrain, driveshafts, suspension components, gears, clutch, brakes, bearings, belts, tires).
  • Water damage or problems resulting from water intake.
  • Pull start mechanism.

We always fulfill our promises to provide relevant technical consultation and service in technology adjustment.

Frequently Asked Questions

1. What is the standard lead time for the TT100 winch?
For small orders of 1 to 5 pieces, the lead time is 7 days. For larger quantities, the delivery schedule is to be negotiated.
2. Are the winches tested before they are shipped?
Yes, all competition products are manually assembled and undergo rigorous testing on a DYNO machine or other specialized testing equipment before shipment.
3. What does the 3-month replacement guarantee cover?
The guarantee covers replacement of parts if the issue is specifically determined to be caused by assembly problems.
4. Does the warranty cover water damage?
No, the warranty specifically excludes water damage or any problems resulting from water intake.
5. What happens if a part fails due to human factors?
If spare parts issues are caused by human factors, maintenance kits can be provided, and reasonable maintenance fees will be applied.
6. Who is responsible for shipping costs on warranty parts?
If a part is determined to be covered under warranty, the part itself is free, but shipping charges and any applicable taxes are the responsibility of the customer.

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